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Flood Renewal & Resources

The Town of High River continues to work with the Government of Alberta and our partners to rebuild and recover from the June flood. Residents, business owners and property owners are encouraged to visit this page often for information and news related to flood recovery, mitigation and renewal programs, services and initiatives.

Please follow the Town's official Facebook page and Twitter feed for up-to-date information and communications.

For news and updates check out the latest issue of the Town Crier (August 29)

 

Click on a topic below to expand:

Wallaceville

Disaster Recovery Program

Disaster Recovery Program

Changes to DRP could help you

Disaster Recovery Program Update - from June 9 Council meeting

Recent changes to the Disaster Recovery Program - May 8, 2014

An update on recent changes that have been made to the Disaster Recovery Program from the High River DRP Advocacy Committee by Councillor Bruce Masterman.

For more video updates, please visit the Mayor's Update page

 

Repairing or rebuilding properties with DRP funding 

Permit deadline extended for flood fringe homeowners

The deadline for homeowners in designated flood fringes to obtain municipal work permits has been extended to March 31, 2014. Read more>>

The deadline to apply for DRP was Nov. 30 2013

More information

Air Quality

Air Quality

The Province of Alberta has been conducting air quality tests in various locations throughout High River since July 22.  Results have shown that the air quality falls well within the acceptable standards range.

Detailed air quality information is available online:

Environment and Sustainable Resource Development website

Residents wishing to have the air tested in their homes should contact a private contractor.  In doing so they should consider the following:

  • Check with neighbors and friends for the name of any contractor they may have used.
  • Check to see if the contractor is registered with the Better Business Bureau.
  • Before engaging the contractor, ask for references from previous customers.
  • Get a written contract from the firm.

If residents have other health questions, they can contact the Alberta Ministry of Health.

Donations

Donations

 

The Town of High River has established a Disaster Relief Fund at the Royal Bank of Canada (RBC) to support those affected by the June 20 flood. To donate visit any RBC branch or click on the button below:


Corporate donations
and Room-in-a-box donations are to be directed to Garry Pearce at the Sprung Warehouse managed by The Salvation Army on behalf of the town of High River at 403.875.9049.

Donations of furniture and small wares are to be directed to Candice at Foothills Salvage and Recycling Society (403)648-3764.

Donations to the Salvation Army in High River of new and used clothing, bedding and cash donations are to be directed to The Salvation Army Foothills Church &Community Ministries (403)652-2195 Lieut.Cory Fifield. 

Salvation Army Disaster Assistance Centre

Salvation Army donation pickup for those affected:

  • Monday - Wednesay and Friday 10 a.m. to 4:30 p.m.
  • Thursday 10 a.m. to 7 p.m.
  • 403-652-2195
  • 119 Centre Street S.W.

If a person or family has needs, please visit or call the Salvation Army Disaster Assistance Centre.

Items available: Food vouchers, food hamper, clothing, pet items, cleaning supplies, personal care items, etc.

Health & Counselling

Health & Counselling

High River health resources

Charles Clark Health Clinic

The Charles Clark Health Centre has re-opened at its location at 303 9 Avenue SW. Current patients can once again make appointments by calling 403-652-2929. Elevators are not operational, but any patients unable to use the stairs will be treated on the main floor.

Residents without a doctor are encouraged to visit urgent care at the High River Hospital.

Highwood Health Centre (Temporary location)

The Highwood Health Centre has temporarily relocated to the ground floor of the Charles Clark Medical Centre located at 303 9 Avenue SW. The Highwood Health Centre can serve only the existing patients of Drs Jensen, Bagdan, A & N Vyse, Smillie and Rader. They are unable to take on new patients at this time. Please call 403-652-7999 for more information or to book an appointment.

Family and Community Support Services

The FCSS Resource Centre serves as a community hub for resources and support; FCSS is the starting point for accessing community supports and resources and staff are often the first point of contact for community members looking for information, assistance, or support. View Community Supports & Services Guide and the Referral & Resource Guide

Mental Health Supports 

High River Free Counselling Centre 

Clients are welcome to drop-in during office hours or book an appointment through the call centre (403) 691-5991.

Unit 101, 122 4 Ave S.W.

Hours of Operation:
Wednesday 10 a.m. - 6 p.m. 
Thursday 10 a.m. - 6 p.m. 
Saturday 9 a.m. - 1 p.m.

Grief and trauma are natural responses to the many losses people experience as a result of a natural disaster.  Although normal, these responses can feel overwhelming. If you would like to receive counselling or mental health support, please view this full listing of mental health supports available>>

 

Interim Housing

Interim Housing

Updated: December 20, 2013 

Please Note: Registration for temporary housing is now closed, however help is still available.

If you are unable to return to your home due to the June 2013 flood and you are listed with the Municipal Housing Registry, you may have access to Immediate Relief Sites and/or New Temporary Neighbourhoods. Call 403-310-4455

Temporary housing Q & A:

What help is available if you have not previously registered for temporary housing?

If an evacuee is not in the Registry for temporary housing assistance, then resource and referral information can be provided. Additional support to Albertans in need may be available under other Government of Alberta programs and services. Visit My Alberta Supports, which will connect you to supports for which you may be eligible.

If someone was in a New Temporary Neighbourhood, then moved out, but has to come back due to some outstanding conditions, is that allowed? 

As long as the evacuee is in the Registry, Municipal Affairs will provide interim housing, regardless if they've previously stayed in a new temporary neighbourhood or not. 

Click here for more information on interim housing from the province

 

RCMP

RCMP

Any questions concerning the return of secured firearms or property damage during search and rescue operation please call the RCMP at 403-652-2357.

Transportation

Transportation

 Visit the High River Transit page for the most current information.

Town Office

Town Office

The Town Office has re-opened at it's downtown location at:

  • 309B Macleod Trail S.W.
    High River, AB T1V 1Z5

This move marks the return of all pre-flood services to the building including main reception, safety codes (applications and permits), planning, engineering, finance and assessment as well as property tax payments, utilities, dog license purchases/renewals, and bylaw fine payments. The Mayor and CAO’s offices, as well as Legislative Services, will also be returning to this location.

The town office main phone line is 403-652-2110.

Photos and Video

Photos and Video

Flood Mitigation in High River: Question and Answer 



Manager of renewal operations answers questions about dikes and flood mitigation in High River. Information as of June 23, 2014.

2013 Flood Model (Preliminary Approximation) 

Recent changes to the Disaster Recovery Program - May 8, 2014

For more video updates, please visit the Mayor's Update page

 

 

Town Office

309B MacLeod Trail SW
High River, AB   T1V 1Z5
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Phone: 403.652.2110
Fax: 403.652.2396

Bob Snodgrass RecPlex

24hr Info: 403.652.4041
Inquiries: 403.652.4042 

FCSS
Phone: 403.652.8620

Culture Centre

Phone: 403.603.3502

Parent Link Centre

Phone: 403.652.8633

Business & Tourism
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Phone: 403.652.8622
Fax: 403.652.2990 
Visitor Information Centre
Phone: 1.877.603.3101
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Operations
Phone: 403.652.4657
Operations Emergency Numbers
Roads: 403.601.1258
Water & Sewer: 403.652.6353

 

Bylaw Services
Phone: 403.601.8696
Fire Department
Phone: 403.652.3774
RCMP
Phone: 403.652.2357
Emergencies: 403.652.2356
Emergency Management
Phone: 403.652.6960