The Town of High River continues to work with the Government of Alberta and our partners to rebuild and recover from the June flood. Residents, business owners and property owners are encouraged to visit this page often for information and news related to flood recovery, mitigation and renewal programs, services and initiatives.
For news and updates check out the latest issue of the Town Crier (July 18)
Click on a topic below to expand:
An update on recent changes that have been made to the Disaster Recovery Program from the High River DRP Advocacy Committee by Councillor Bruce Masterman.
Permit deadline extended for flood fringe homeowners
The deadline for homeowners in designated flood fringes to obtain municipal work permits has been extended to March 31, 2014. Read more>>
The deadline to apply for DRP was Nov. 30 2013
The Province of Alberta has been conducting air quality tests in various locations throughout High River since July 22. Results have shown that the air quality falls well within the acceptable standards range.
Detailed air quality information is available online:
Residents wishing to have the air tested in their homes should contact a private contractor. In doing so they should consider the following:
If residents have other health questions, they can contact the Alberta Ministry of Health.
The Town of High River has established a Disaster Relief Fund at the Royal Bank of Canada (RBC) to support those affected by the June 20 flood. To donate visit any RBC branch or click on the button below:
Corporate donations and Room-in-a-box donations are to be directed to Garry Pearce at the Sprung Warehouse managed by The Salvation Army on behalf of the town of High River at 403.875.9049.
Donations of furniture and small wares are to be directed to Candice at Foothills Salvage and Recycling Society (403)648-3764.
Donations to the Salvation Army in High River of new and used clothing, bedding and cash donations are to be directed to The Salvation Army Foothills Church &Community Ministries (403)652-2195 Lieut.Cory Fifield.
Salvation Army donation pickup for those affected:
If a person or family has needs, please visit or call the Salvation Army Disaster Assistance Centre.
Items available: Food vouchers, food hamper, clothing, pet items, cleaning supplies, personal care items, etc.
Charles Clark Health Clinic
The Charles Clark Health Centre has re-opened at its location at 303 9 Avenue SW. Current patients can once again make appointments by calling 403-652-2929. Elevators are not operational, but any patients unable to use the stairs will be treated on the main floor.
Residents without a doctor are encouraged to visit urgent care at the High River Hospital.
Highwood Health Centre (Temporary location)
The Highwood Health Centre has temporarily relocated to the ground floor of the Charles Clark Medical Centre located at 303 9 Avenue SW. The Highwood Health Centre can serve only the existing patients of Drs Jensen, Bagdan, A & N Vyse, Smillie and Rader. They are unable to take on new patients at this time. Please call 403-652-7999 for more information or to book an appointment.
Family and Community Support Services
The FCSS Resource Centre serves as a community hub for resources and support; FCSS is the starting point for accessing community supports and resources and staff are often the first point of contact for community members looking for information, assistance, or support. View Community Supports & Services Guide and the Referral & Resource Guide
Mental Health Supports
High River Free Counselling Centre
Clients are welcome to drop-in during office hours or book an appointment through the call centre (403) 691-5991.
Unit 101, 122 4 Ave S.W.
Hours of Operation:
Wednesday 10 a.m. - 6 p.m.
Thursday 10 a.m. - 6 p.m.
Saturday 9 a.m. - 1 p.m.
Grief and trauma are natural responses to the many losses people experience as a result of a natural disaster. Although normal, these responses can feel overwhelming. If you would like to receive counselling or mental health support, please view this full listing of mental health supports available>>
Updated: December 20, 2013
Please Note: Registration for temporary housing is now closed, however help is still available.
If you are unable to return to your home due to the June 2013 flood and you are listed with the Municipal Housing Registry, you may have access to Immediate Relief Sites and/or New Temporary Neighbourhoods. Call 403-310-4455
Temporary housing Q & A:
What help is available if you have not previously registered for temporary housing?
If an evacuee is not in the Registry for temporary housing assistance, then resource and referral information can be provided. Additional support to Albertans in need may be available under other Government of Alberta programs and services. Visit My Alberta Supports, which will connect you to supports for which you may be eligible.
If someone was in a New Temporary Neighbourhood, then moved out, but has to come back due to some outstanding conditions, is that allowed?
As long as the evacuee is in the Registry, Municipal Affairs will provide interim housing, regardless if they've previously stayed in a new temporary neighbourhood or not.
Any questions concerning the return of secured firearms or property damage during search and rescue operation please call the RCMP at 403-652-2357.
A High River transit system has been set up within town to transport residents and volunteers around. It also connects to the new temporary community of Saddlebrook. Visit the High River Transit page for the most current information.
The Town Office has re-opened at it's downtown location at:
This move marks the return of all pre-flood services to the building including main reception, safety codes (applications and permits), planning, engineering, finance and assessment as well as property tax payments, utilities, dog license purchases/renewals, and bylaw fine payments. The Mayor and CAO’s offices, as well as Legislative Services, will also be returning to this location.
The town office main phone line is 403-652-2110.
Emergency preparedness for individuals with disabilities:
Emergency planning for your business:
List of consulting engineers in Alberta (for homeowners who require an engineer)
Manager of renewal operations answers questions about dikes and flood mitigation in High River. Information as of June 23, 2014.
For more video updates, please visit the Mayor's Update page