If you’ve received a letter or home visit from Ledcor Technical Services on behalf of Fibre Connect regarding fibre optic installation in your area, rest assured it is legitimate. The Town fully supports this project to enhance connectivity and upgrade network infrastructure in High River.

There is no cost to residents for the installation work. To learn more, check out the presentation Ledcor Technical Services, on behalf of Fibre Connect, shared with Town Council on November 25, 2024.

Ledcor Technical Services will be installing underground mainline conduits and coordinating with home and business owners to connect individual properties. Conduits will be placed within utility and public rights of way. See this letter from Fibre Connect for more details.

Residents may notice flags and spray paint marking service areas within Town limits—do not remove these flags or markings, as they are essential for the installation process.

Ledcor Technical Services Representatives will go door-to-door to provide additional information to home and business owners. During this time, owners will be asked for permission to bring the service installation to the side of their house or business. There will be no obligation to use these services once installed.

What is a Utility Right of Way?

A portion of your yard may be made up of a 'utility right of way.' This is an easement of private land that allows the Town and utility companies access to buried utilities.

Benefits of Fibre Optics

Installing fibre optics enables fast internet speeds, ensuring smooth streaming, seamless video calls, and quick downloads. They offer a reliable connection, even during peak usage time or bad weather. For businesses, fibre optics improve efficiency through faster uploads and seamless video conferencing. They also increase property value and support remote work and learning, making them a valuable addition for modern living and working.

Stay tuned to this page and our social media channels for ongoing updates on this project.

Background

In 2024, Fibre Connect and its contractor Ledcor Technical Services, with the support of Town Council, began surveying and marking areas to determine all Fibre Serving Areas (FSAs) within town limits. These areas were mapped and presented to Council in November 2024. Fibre Connect aims to connect approximately 5,000 residences and businesses in High River.

Questions?

If you have any additional questions about construction, installation, or remediation, please contact Fibre Connect directly at the contact information below:

• Email: info@fibreconnect.com
• Phone: 1-800-503-2731