Water Treatment & Management
Our dedicated staff plays a crucial role in our town's infrastructure, ensuring the efficient operation of our wastewater systems, which include 12 lift stations and 90 km of pipe leading to the Wastewater Treatment Plant.
Wastewater Treatment
Before reaching High River's central lift station, wastewater travels via a network of 12 neighbourhood lift stations and 90 kilometres of gravity and force mains. From there, the Town's Water Treatment Plant functions as a multi-barrier system, commencing with the introduction of well water to the plant. The treatment process then unfolds as water progresses through charcoal filters, UV treatment, cleaning chemicals, and resting stations. Upon the addition of chlorine, the treated water is directed to the clear well, poised for distribution into the High River system.
Call 403.652.4657 or email operations@highriver.ca for:
- Water & sewer service concerns
- If you need a water meter or suspect a problem with your current meter
- To report a suspected water leak or sewer disruption
Clean Water
Drinking water is tested and monitored in accordance with provincial requirements and accepted industry standards to ensure that the water consistently meets all Health Canada and Government of Alberta regulations.
Town Water Testing - Quarterly Water Samples Reports
Boil Water Advisories
Lead Management Water Sampling Program Information
To Flush or Not to Flush: Responsible Flushing in High River

Keep High River's Sewer System Clean and Efficient
High River is dedicated to maintaining a clean and efficient sewer system. We encourage all residents, visitors, and business owners to practice responsible flushing.
Why Responsible Flushing Matters
Proper flushing habits are essential to prevent costly and time-consuming sewer system repairs. Help us keep our town's sewer system running smoothly by following these guidelines.
What to Flush
Only flush human waste and toilet paper. Flushing anything else can cause severe blockages, leading to sewer backups and expensive repairs.
What NOT to Flush
Avoid flushing the following items:
- Wet wipes and baby wipes
- Rags
- Diapers
- Dental floss
- Gauze
- Clothing
- Feminine hygiene products
- Old prescription drugs
- Toys
- Cooking grease
- Prophylactics
These items should be disposed of in the trash or taken to appropriate disposal facilities, such as pharmacies for old prescription drugs.
Questions or Concerns?
If you have any questions or concerns about sewer system maintenance, please contact our Public Works division at 403-652-4657 or operations@highriver.ca.
Together, we can ensure a clean and efficient sewer system for High River. Thank you for your cooperation!
We're here to help, contact us!
publicworks@highriver.ca
(403) 652-2110
2025 Public Works Resident Playbook Maps Report a Concern