In 2024, Fibre Connect and its contractor Ledcor Technical Services, with the support of Town Council, began surveying and marking areas to determine all Fibre Serving Areas (FSAs) within town limits. These areas were mapped and presented to Council in November 2024. Fibre Connect aims to connect approximately 5,000 residences and businesses in High River.

How Does This Impact You?

Over the following months, residents may notice flags and spray paint marking service areas within Town limits. Please do not remove the flags or remove any markings. Following the surveying, work to install buried mainline conduits will begin, eventually providing connections to individual residences. Conduits will be built within utility rights of way.

Ledcor and Fibre Connect representatives will go door to door to provide additional information to home and business owners. During this time, home and business owners will be asked for permission to bring the service installation to the side of their house or business. There will be no obligations to use these services once installed.

Watch out for a letter from Fibre Connect in the spring for more detailed information.

What is a Utility Right of Way?

A portion of your yard is made up of a 'utility right of way.' This is an easement of private land that allows the Town and utility companies access to buried utilities.

What are the Benefits of Fibre Optics?

Installing fibre optics enables fast internet speeds, ensuring smooth streaming, seamless video calls, and quick downloads. They offer a reliable connection, even during peak usage time or bad weather. For businesses, fibre optics improve efficiency through faster uploads and seamless video conferencing. They also increase property value and support remote work and learning, making them a valuable addition for modern living and working.

Stay tuned to this page and our social media channels for ongoing updates on this project.

Questions?

• Review the letter issued by Fibre Connect for households and businesses in the Town of High River

If you have any additional questions about construction, installation, or remediation, please contact Fibre Connect directly at the contact information below:

• Email: info@fibreconnect.ca
• Phone: 1-800-503-2731