Water Meters

Utility Information & Water Meters

The Town of High River prides itself on educating its residents about their utilities and payments. Below is a list of tips and tricks put together by the Town to help residents better understand their utilities and water meters.

2023 Rate Bylaws - 0.05% increase to In-Town Utilities effective May 1, 2023

Quick links and forms:

The Town of High River processes invoices for utility services on a bi-monthly basis (every 2 months). The invoice includes fixed rates for water and sewer service, consumption charges for water and sewer, the storm sewer fee, and waste and recycling services. Water meters are read at the end of February, April, June, August, October, and December of each year. Water and utility bills are mailed the first week of January, March, May, July, September, and November, with payment due ON THE LAST BUSINESS DAY of each of those odd months. For example, January and February bills are mailed out the first week of March, and payment is due by March 31.

The Town of High River does not offer electricity or natural gas service. Visit UCA Helps, Utilities Consumer Advocate, to compare electricity and gas prices in your area, view historical rates, or get help resolving utility-related issues.

Only the person(s) whose name is on the Land Title for the property can make account changes and inquiries. No changes can be made on behalf of another person or business.

You may make a request in writing to add someone (i.e., a roommate, a spouse, a business partner, etc.) to access information on your account. Once the name and contact information are added to the notes for the account, that person may make inquiries.

Please note: Failure to receive or loss of the utility invoice cannot be accepted as a valid reason for non-payment or for exemption from late payment penalties.​

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640 7 Street N.W. High River, Alberta

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Public Works Office: 7:00 am - 4:00 pm, Monday to Friday (Closed on statutory holidays)

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