Town of High River online services are not affected by the global "Crowdstrike" outage being reported in the news.×

General Public Reporting Form

Please complete the form below if you need to submit damage to the Town. The Town will conduct an investigation to determine the cause of the damage and provide direction based on the findings.

Contact Information

The information contained herein is intended as an informal guide to assist users with the collection & reporting process. If you have sustained damage to your property contact your insurance company to obtain information regarding coverage. This publication is not intended to substitute for legal advice. Persons with questions of a legal nature should consult with a lawyer. The Town of High River accepts no liability arising from the information provided in this publication.

Full Name:

(If applicable)

Please Check:

Incident Information

(Be specific with the intersection, direction, traffic lane, or reference point and enclose a diagram if needed)

(Include any supporting documentation such as photos, estimates, or receipts and how it was calculated below)

Has this been reported to the Town of High River? 

(Be specific with dates/times, names, phone numbers called, and any file reference numbers that were provided)

Did this incident involve a Town of High River vehicle?

(If applicable)

Please Note: This statement is for information purposes only and its receipt in no way infers acceptance of any responsibility by this Municipality for the stated damages. A fully completed and signed form is to be sent or delivered to the Town address below upon which you will receive a confirmation acknowledging your claim receipt within one (1) weeks’ time. Be aware that there are notice periods for providing the Town with notice of certain types of claims and limitation periods in respect of all claims. If you do not commence legal action to advance your claim within two (2) years of the date of the incident causing your loss or damage, the Town of High River and its employees will be entitled to immunity from liability in respect of your claim pursuant to the provisions of the Limitations Act of Alberta.
The information collected via this form is being collected by the Town of High River pursuant to legislation governing the information handling practices of the Town of High River, specifically Sections 33 (a) and (c) of the Freedom of Information and Protection of Privacy Act (Alberta), the Municipal Government Act (Alberta), and other legislation or bylaws governing the municipality, as may be applicable. Should you have any questions related to the collection or disclosure of your personal information, please contact the Legislative Services division for the Town of High River at 403.652.2110.

We're here to help, contact us!
Icon of a map marker pin

309B Macleod Trail S.W., High River, Alberta

Icon of a clock

Monday to Friday 8:30am - 4:30pm (Closed on statutory holidays)

Icon of an e-mail 'at' symbol

Icon of an phone


Media Requests:
Icon of an phone


Report a Concern