High River Broadband Coverage
The support and cooperation of the High River community is essential as we carry out important surveys to collect data. Learn more below.
Broadband Coverage Survey Starting June 3, 2024
Starting June 3, 2024, Tango Networks and Ten Four Technology will conduct a comprehensive Broadband Coverage Survey. Community participation is crucial for accurate data collection, which will help assess the town's current broadband status and needs.
To participate in the CIRA High River Performance Test, please click here!
Project Details:
Project Background
On May 8, the Town of High River Council approved a partnership with Tango Networks and Ten Four Technology to assess and enhance broadband coverage (internet services) within the town limits. The project aims to overcome current internet challenges and meet future needs by recognizing the importance of high-speed internet for residents and businesses.
Benefits to High River
Participating in the broadband coverage surveys equips the Town of High River to achieve the following:
- Enhancing broadband coverage in business areas will boost productivity, aid in economic growth, and ensure universal online access.
- Ensure efficient coverage for faster data transmission, improved communication, and easy online tool use, supporting community success.
- Improve coverage for residents, ensuring access to online services, medical resources, and government services
How to get Involved:
For the greatest accuracy, the Town recommends connecting the test device to you home router via a wired ethernet connection.
Business Owners/Operators:
Representatives from Ten Four Technology will visit businesses to complete a comprehensive survey. Share your internet challenges to help identify unsupported areas.
Residents/Homeowners:
To participate in the CIRA High River Performance Test, please click here!
Follow the below instructions to complete an Internet Speed Test for your property:
CIRA High River Performance Test Procedure Manual | Prinatble PDF
- Navigate to CIRA High River Performance Test (performance.cira.ca/highriver).
- Wait for the Town property map to load.
- Allow the browser and CIRA to access your location for the best results.
- Optionally, sign in to the website by clicking the link in the upper right-hand corner and creating a CIRA account or using an existing one (this is not required).
- If location access is granted, the test screen may pick up your postal code and provider. If not, you must manually enter your postal code.
- Click the orange ‘Start’ button on the top bar.
- Once “Start” is selected, you will be brought to a page where you can add the remaining details required for a successful test (if you are unsure, refer to your Internet Service Provider billing documents for these details). This includes connection type, download and upload speeds, data limits, costs, service type (business or residential), and satisfaction level (dropdown menu).
- Once you are satisfied with all the details, check the button indicating ‘I am happy with my information, don’t ask me again’. Press ‘OK’.
- Wait a few moments while the test runs and adds your location and connection data.
- To view your test details, click on the ‘Advanced’ tab.
After the test is completed, residents can share their results, learn more about the CIRA Internet Performance test, and consult the FAQ section for additional information.
Frequently Asked Questions – Broadband Coverage and Internet Services
What are broadband services?
Broadband coverage refers to the availability and provision of high-speed internet access to a wide area. Broadband technology uses a range of frequencies to transmit data, providing faster speeds and greater bandwidth than traditional dial-up connections. It enables the transmission of large amounts of data over a network connection, allowing users to efficiently access online services, stream media, download files, participate in video conferencing and more.
What does 50 Mbps download mean?
50 Mbps (megabits per second) download refers to the rate at which your device can download data from the internet. This is a measurement of how quickly information like videos, music, and web pages can be transferred to your device from the internet. The higher the Mbps, the faster the download speed, allowing you to do more things online more efficiently.
For example, someone with 80 Mbps download will be able to load a website faster then someone who has 50 Mbps.
What does 10 Mbps upload mean?
10 Mbps upload refers to the speed at which your device can send data to the internet. This is a measure of how quickly you can upload things like photos, videos, or files from your device to the internet. The higher the Mbps, the faster the upload speed, allowing you to share or post things online more quickly.
For example, if you want to upload photos to social media, a device receiving 20 Mbps upload will be able to upload photos faster than a device receiving 10 Mbps.
What is the CRTC Standard?
According to the Canadian Radio-Television and Telecommunications Commission (CRTC) standard, a minimum of 50 Mbps (Mega-Bites Per Second) upload and 10 Mbps download speed is essential.
Additional information and in-depth answers to common questions can be found in the "FAQ" tab of the CIRA High River Performance Test.
Town of High River Representatives
Steven Olmsted
CEO, Ten Four Technology; Consultant for Town of High River
solmsted@tangonetworksinc.ca
403.977.1386
Matt Sproule
Director, Tango Networks; Consultant for Town of High River
msproule@tangonetworksinc.ca
780.887.2533
Town of High River Contact
403.652.2110
corporateservices@highriver.ca